Support

We're a small team and we read everything. The fastest way to get help is email — include your device model and a screenshot if something looks wrong.

Email us

We usually reply within one business day.

support@thenn.app

Check the FAQ

Most questions — credits, quality tiers, cancellation — are answered there.

Open the FAQ

Billing & refunds

Purchases and refunds are handled by Apple. You can manage subscriptions in Settings → Apple ID → Subscriptions, and request refunds at reportaproblem.apple.com.